With almost every choice you face, there are two questions you contemplate.
The first question you might ask yourself is this. “What is best?” When you ask that question you could be thinking, “What is best for me, the patient, the company? What is best for the planet? The question, “What is best?” can bring various underlying motivations into play, creating uncertainty and confusion.
The other question you might ask is this. “What is the right thing to do?” That question takes you to a different place altogether, a higher place, a place of conviction and peace. This question sets underlying concerns aside. This question takes the high road. More often than not it brings clarity. You know in your heart what to say, where to go, what to do.
That’s how Michael Austin, group administrator at Southern Arizona Endodontics explains this company’s main guiding core value: Doing the right thing. From day one, Michael and his team teach this basic value to every new employee. They explain, [Read more…]